Rebuilding trust for Hamilton drivers
Although the business had been active in Waikato for years, by the time John and Sarah took over it was at a relatively low ebb and suffering from a number of bad online reviews.
They tackled those problems head-on, reshaping the workshop into a place where proper workmanship and good conversation mattered as much as technical skill. With lessons learned from running a successful Wellington workshop, they rebuilt confidence in the name.
Today, Te Rapa Auto Electrical is recognised across Hamilton for strong Google ratings and a growing base of local drivers who’ve seen that difference for themselves.